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FAQs

WHAT IS .925 SILVER?

In order to explain this, we need to start by saying that pure silver is soft, very malleable, and easily dam aged. This is the reason why in jewelry products, pure silver is commonly combined (alloyed) with other metals to produce a more durable product. The most popular of these alloys is sterling silver, which consists of 92.5% silver and 7.5 % copper (925 Silver). This alloy has no meaningful effect in the metal value the price is often influenced in the labor involved and the design of each piece.

We purchase all pieces in good faith from Mexican Artisans that sold us their jewelry as 0.925 silver and, in some pieces, they describe the jewel to have other material as gold, coral, turquoise, pearl, zirconia, etc.

WHAT CAUSES TARNISHING IN YOUR SILVER JEWELRY?

Tarnishing is the loss of luster of your jewelry. This is a result of silver oxidation with oxygen, sulfur, sweat and perspiration, chlorine, even harsh sunlight can tarnish and corrode the brilliant shine you love in your silver. Keep in mind that some of our pieces are intentionally burnt to highlight certain details.

HOW CAN YOU MINIMIZE THE TARNISHING OF YOUR SILVER JEWELRY?

Storing properly by choosing a place with low humidity or preferably airtight. You can also add a packet of silica in order absorb humidity.

WHAT CARE DO I NEED TO HAVE WHEN WEARING MY STERLING SILVER JEWELRY?

In fact, you can avoid tarnishing by wearing your sterling silver Jewelry often this is because our body has natural oils that help to protect and clean the silver. However, if you are putting on lotion/makeup, working out, swimming showering or similar activities we suggest not to wear your jewelry because this can cause Silver to lose its luster.

HOW CAN I CLEAN MY STERLING SILVER JEWELRY?

You can polish your jewelry, Just be sure to use a special non-abrasive cloth to avoid scratching. Keep in mind that some pieces have been Intentionally oxidized as a part of their design, avoid these areas to not perturb the design of your jewelry. You can also purchase our special cloth to clean and polish your silver Jewelry

DO YOU OFFER RING SIZING?

The standard size for rings on our website is 7, this means the diameter of the ring is 1.7cm.

DO YOU HAVE ANY PHYSICAL STORES?

C & E From Mexico with love is a web-based retailer only.

HOW DO WE MEASURE THE JEWELRY?
  • Earring dimensions depend on the design
    • Length is measured from top to bottom, including the clasp.
    • Width is measured at the widest point.
    • Diameter is used when earrings have a round shape.
  • Rings
    • Measurement given is diameter. In some cases the ring as a decorative element, where length, width or both are given.
  • Chain and bracelets
    • Measurement given is length. This measurement is measured always with the clasp.
  • Pendant dimensions
    • Length is measured from top to bottom including the bail.
    • Width is always measured at widest point of the pendant.

HOW TO CARE FOR YOUR NEW HANDMADE EMBROIDERED CLOTHES:

  • Hand wash cold. 
  • Use a mild detergent, no bleach.
  • Hang to dry. Do not wring clothes.
  • Do not iron embroidery.